Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (email, phone number)
• Student ID and academic information
• Profile pictures and other media you upload
• Payment information (processed securely through third-party providers)
• Location information (with your permission)
• Device information and usage data

Usage Information

We automatically collect certain information when you use our app:

• Device information (model, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited)
• Usage patterns and preferences
• Crash reports and performance data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process transactions and manage orders
• To communicate with you about your account and orders
• To improve our app and develop new features
• To ensure platform security and prevent fraud
• To comply with legal obligations
• To send you marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our app and providing services to you, such as:

• Payment processors (Paystack)
• Cloud hosting providers
• Analytics services
• Customer support tools

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security issues
• Protect the personal safety of users or the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication requirements

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you.

Correction

You can update or correct your personal information through your account settings.

Deletion

You can request the deletion of your account and associated data. Please note that some information may be retained for legal or legitimate business purposes.

Marketing Communications

You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Data Portability

You can request your data in a structured, commonly used format.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for the app to function properly
• Analytics Cookies: Help us understand how you use our app
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your device settings.

7. Third-Party Services

Our app may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending you an email notification
• Displaying a prominent notice in the app

Your continued use of our services after the effective date of changes constitutes acceptance of the updated policy.